Privacy policy

Who this policy covers

This policy applies to this website and to the information you share with Bay Area Exterior Cleaning ("we" or "us") when you request a quote, call, or text us.

Information you give us

When you ask for a quote or get in touch, you may share your name, phone number, email address, property address, details about your property or business, photos, and a description of the work you need. You choose what to send, and we ask only for what we need to answer your request.

Information collected automatically

Like most websites, this site records some technical information when you visit, such as your browser and device type, the pages you view, the site that sent you here, and an approximate location based on your IP address. We use cookies and similar tools for this, including Google Analytics.

Google may collect information about your visits to this site and to other websites that use its services. You can read how Google uses that information in Google's privacy materials, or opt out with the Google Analytics opt-out browser add-on.

How we use your information

• To answer your questions and requests.
• To prepare quotes and proposals, schedule your service, and do the work.
• To contact you about your job by phone, text, or email, the way you prefer.
• To understand how visitors use the site so we can improve it.
• To keep spam, fraud, and automated abuse out of our forms.
• To keep business records and meet our legal obligations.

How we share information

We do not sell your personal information, and we do not share your phone number or other contact details with anyone for their own marketing. We share information only in these cases:

• With service providers that host this website, receive and store quote requests, deliver messages, screen for spam, and measure site traffic. They may use it only to provide those services to us.
• When the law requires it, or when needed to protect the rights, property, or safety of our customers, our business, or others.
• As part of a sale or reorganization of the business, in which case this policy continues to apply to the information transferred.

Cookies and Do Not Track

Most browsers let you block or delete cookies in their settings. Some browsers also send a "Do Not Track" signal. There is no common standard for how websites should respond to it, so this site does not change how it works when it receives one.

Keeping your information

We keep personal information for as long as we need it to serve you, keep business records, and meet legal requirements. We take reasonable steps to protect it, but no website or method of sending information is completely secure.

Your choices

To review, correct, or delete the personal information we hold about you, or to ask us to stop contacting you, call or text us at (408) 455-6570. We may need to confirm your identity before we act on a request. Depending on where you live, you may have additional rights under state law, and we will honor them as the law requires.

Children

This site is meant for adults arranging service for their homes and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

Links to other sites

This site links to other websites, such as our Instagram and Google Business Profile. Those sites have their own privacy policies, and we are not responsible for how they handle your information.

Changes to this policy

We may update this policy from time to time. When we do, we will post the new version on this page and change the date at the top.

Contact us

Questions about this policy or your information? Call or text us at (408) 455-6570, or send us a message through the form on our contact page.